Contact Uralla Community Care
Speak with the team you can count on
Have a question about support, transport or getting started with Uralla Community Care?
Send us a message using the form and our team will get back to you.
Have a question about support, transport or getting started with Uralla Community Care?
Send us a message using the form and our team will get back to you.
Choosing support is easier when you know there is a steady, experienced team behind it.
Uralla Community Care brings local understanding, practical service knowledge and a caring approach to every enquiry, helping people feel listened to from the first conversation.
If you can’t find the information you are looking for, please contact our team directly. We will be more than happy to assist you with your enquiry.
Uralla Community Care supports people who are eligible for government-funded care, support or transport services. This may include people who have been approved for support through the Commonwealth Home Support Programme, Support at Home or Community Transport programmes.
Eligibility can depend on your age, circumstances, care needs and assessment outcome. If you are unsure whether you can access services, our team can talk you through the general process and explain where to begin.
We provide services across Uralla, Armidale and Walcha.
For most Australian Government-funded aged care services, you will need an assessment through My Aged Care before services can begin.
The assessment is used to understand your situation, what you may need help with and which supports you may be eligible to receive. Once your assessment is complete, you may be given a support plan or referral codes for approved services.
The Commonwealth Home Support Programme, often called CHSP, is accessed through My Aged Care.
You can contact My Aged Care to request an assessment. If CHSP support is approved, you may receive referral codes for the services listed in your support plan. These referral codes can then be provided to a service provider, such as Uralla Community Care, so the service can be discussed and arranged.
The Commonwealth Home Support Programme provides entry-level support for people who need some extra help to remain living at home and taking part in everyday life.
It is designed for people who may only need a small amount of assistance, rather than a higher level of ongoing care. Depending on your assessment, CHSP may include support with daily tasks, transport, social connection or other approved services.
Starting with My Aged Care, referrals and different programme names can feel confusing at first.
Our team can help explain the general process, including whether you may need an assessment, what information may be useful and what to do if you already have a referral.
We cannot decide eligibility ourselves, but we can help make the next step clearer.
Family members, carers and support people are welcome to contact Uralla Community Care with general questions.
In many cases, a family member or carer may be helping someone organise support, understand a referral or ask about transport. We can explain the process and let you know what information may be needed, while respecting the privacy and choices of the person receiving support.
